Question 1

How long does a typical project take?

Accepted Answer

Most projects range from 6 to 16 weeks depending on scope and complexity. A focused website redesign typically takes 6-8 weeks, while a custom web application or end-to-end product design can take 12-16 weeks. We provide a detailed timeline during the proposal phase.

Question 2

Do you work with clients outside Singapore?

Accepted Answer

Yes. We work with clients across Southeast Asia, Australia, and the UK. All collaboration happens remotely via video calls, shared project management tools, and asynchronous updates - so location is rarely a constraint.

Question 3

Can you handle both design and development?

Accepted Answer

Yes. We offer end-to-end delivery from UX research and UI design through to development and deployment. You can also engage us for just one discipline if you have existing resources for the other.

Question 4

How do you price projects?

Accepted Answer

We work on fixed-price project quotes, not hourly billing. After an initial scoping call, we provide a proposal with a defined scope, deliverables, timeline, and price. This gives you budget certainty from the start.

Question 5

What happens after the project is delivered?

Accepted Answer

Every project includes a post-launch support period - typically 30 to 90 days depending on the service. After that, we offer ongoing retainer arrangements for maintenance, iterative improvements, or continued product development.

Question 6

How do we get started?

Accepted Answer

Reach out via our contact page with a brief description of your project. We'll schedule a 30-minute call to understand your needs and determine if we're a good fit. If so, we'll send a proposal within a few days.

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